We are looking for...

IT - Inhouse - Consultant (m/f/d)

Do you have a keen interest in implementing challenging customer projects in an international environment and enjoy finding solutions together? Then this position could be just right for you.

You support customers and partners in technical matters as well as receiving and processing IT support requests (written and verbal) - 3rd level.

As one of the leading European providers of fiscalization modules, we have been developing software systems for the fiscalization of electronic cash register recording systems since 2013. Today, we are the outsourcing partner for over 400 cash register manufacturers and operators in 15 European countries. If innovative technologies and exciting tasks are just as important to you as a good work-life balance, then Efsta is the right place for you.

Salary: € 43,080 gross/year (depending on qualifications and experience with willingness to overpay)

Your tasks

  • International customer service
  • Responsibility for clarifying the customer's technical IT infrastructure
  • Support of the SW implementation virtually and occasionally on site at the customer's premises
  • Technical 3rd level support
  • Creation of technical documentation for customers

Your qualifications

  • Completed IT training (HTL/FH/UNI) and initial experience in a comparable position an advantage
  • High level of understanding of various operating and network systems and IT architectures
  • Very good knowledge of German (C1) and good knowledge of English (B2), other languages an advantage
  • Strong analytical, problem-solving and communication skills
  • High degree of independence, customer and team orientation
  • Low willingness to travel (max. 15%)

What we offer you

Work-life balance

Our flexible structures help you to perfectly combine work, family and leisure time.
Take advantage of our flexible working model, which allows you to complete some of your tasks from the comfort of your own home.
Organize your working day according to your own rhythm - thanks to flexitime without core hours, you can organize your time freely.

Top modern office

Modern working environment: You can expect freshly renovated offices with well-equipped workstations.

Workplace

Further training and development: We promote your personal and professional development through customized further training offers

Eat, drink, snack

Hot and cold drinks are always provided and the cake box is always well stocked.
A special highlight: our weekly 'Weekly Cook', where we cook and enjoy together and strengthen the team spirit!

Nice to have

Joint events: experience unforgettable moments at our company events and team outings, get to know your colleagues better and promote team spirit.
Gifts: we always have a special surprise for you on special occasions.

Infrastructure

Health and mobility: Our locations are well connected to public transport. With our bike leasing offer, you can not only commute sustainably, but also do something for your health privately.

Our Hard Facts

  • over 39,000 sites are currently working with our EFR module
  • 600% increase in the customer base compared to 2020
  • more than 27,000 companies trust in our knowledge
  • Average month in 2022- 509 million records
  • peak month June 2022 - 700 million records

Sounds exciting?

We are looking forward to your application!

Your contact person

It doesn't matter where you work, but with whom. Are you interested? We look forward to receiving your application!

Pachergasse 17 / Top 11
4400 Steyr, Austria

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